I have been using DVD Shrink on my Windows 7 computer for some time now, and never had any problems. Today I tried to use it, and after about 15 seconds, it closed itself out. It did this multiple times. So I tried running my 1st step software and then running DVD shrink, and it worked one time. But then it went back to closing out again, every time I try to open it. It also has a red border around the window that I've never seen before. I checked your FAQ section and it refers to users of Win7 having trouble and I should see 2 links that are dead - they lead me to a 404 page. Like I said, it worked fine on this computer a couple weeks ago, it shouldn't have a problem working now. I would appreciate help.